Terms & Conditions

IDefinitions

For the purposes of these Terms and Conditions, the following terms shall have the meanings set out below:

IIGeneral Provisions

1. These Terms and Conditions are addressed both to Clients who are Consumers and to entrepreneurs.
2. The Client shall be required to familiarize themselves with the content of these Terms and Conditions. Acceptance is voluntary but necessary in order to make a Booking.
3. In order to make a Booking, the Client should have a device connected to the Internet and equipped with a standard web browser, an active e-mail address, and an active telephone number. All communication with the Client shall take place via the e-mail address and telephone number indicated by the Client.
4. Information presented to Clients as part of the booking process constitutes only an invitation to treat within the meaning of Article 71 of the Civil Code, and not an offer within the meaning of the Civil Code.
5. The Intermediation Agreement shall be concluded upon the Client notifying the Agency of acceptance of these Terms and Conditions to the e-mail address indicated by the Agency. The Agency reserves the right, in justified cases, for a Booking to be possible only by persons over 18 years of age with full legal capacity.
6. The use of services provided by electronic means involves typical risks related to Internet data transmission. The Agency applies appropriate safeguards to its electronic means of communication. The Client shall not disclose access credentials to unauthorized persons.
7. The Client shall refrain from any unlawful actions, and in particular from using the Intermediation Services for any purpose contrary to law, in a manner infringing the rights of the Agency, other Clients, Operators or third parties.
8. Content published in databases used by the Agency, including photographs, descriptions and specifications of Yachts, are or may be protected by intellectual property rights. Any use without the written consent of the right holder is prohibited.

IIIRole of the Agency, Scope of Intermediation Services & Liability

1. The Charter service shall be performed by the Operator, who shall bear full responsibility for its performance — including the condition of the Yacht, handover/return, on-site service and complaints relating to the Charter.
2. Under the Intermediation Agreement, the Agency shall:
   1. present the booking conditions provided by the Operator and intermediate in communications;
   2. provide the Client with the Booking Confirmation, the Operator's GTC and relevant documents;
   3. coordinate the Charter booking process, including required data and documents;
   4. accept Charter Fees in the name and on behalf of the Operator;
   5. support complaint-related communication to a reasonable extent, without assuming responsibility for the resolution of complaints concerning the Charter.
3. At the Agency's request, the Client shall provide copies of travel documents and sailing authorisations required by the Operator or relevant authorities.
4. The Agency shall be liable solely for the proper performance of the Intermediation Agreement — i.e. the efficient conduct of the Booking process, transfer of information and documents, and handling of payments to the extent indicated in the Booking Confirmation.
5. The Agency shall not be responsible for the content or terms of Offers made available by Operators, including price lists, available dates, descriptions, photographs, or charter terms.

IVBooking Procedure

Initiation of the Booking

A Client interested in a Charter shall submit a charter inquiry ("Inquiry") or a booking instruction ("Instruction") by contacting the Agency and providing: (i) Client identification data; (ii) the Yacht, place and date of the Charter; (iii) contact details for feedback (phone, e-mail, or other electronic means).

Submission of an Inquiry or Instruction initiates the process of verifying Yacht availability with the Operator(s).

Preliminary Booking

As soon as reasonably possible, the Agency shall verify availability, contact the Client with available options, and enable a preliminary and temporary reservation for a maximum of 3 days (the "Preliminary Booking"). Failure to accept the Offer within 3 days from sending means the Offer expires.

Before payment is finalised, the Client shall receive at least: (i) a description of the Yacht, Charter period and port; (ii) the price, Charter Fee components and known additional fees; (iii) the payment schedule; (iv) the Operator's GTC.

If the Client provides incorrect contact details or cannot be reached, the Agency reserves the right to cancel the Preliminary Booking without notifying the Client.

Booking Confirmation and conclusion of the Charter Agreement

For the Booking to be confirmed, the following must be completed cumulatively:

1. confirmation of Yacht availability by the Operator through the Agency;
2. provision to the Client of the Offer together with the Operator's GTC;
3. acceptance by the Client of these Terms and Conditions, the Offer and the Operator's GTC by e-mail;
4. payment (including prepayment) due at that stage under the payment schedule.

Upon Booking Confirmation, the Client and the Operator shall have concluded a Charter Agreement on the terms specified in the Offer and the Operator's GTC.

VYacht Materials

Photographs, descriptions and specifications of Yachts presented by the Agency originate from the Operator and do not constitute an offer within the meaning of Article 66 § 1 of the Civil Code. Such materials are for illustrative purposes only, may be subject to change, and do not form part of the agreement between the Client and the Operator.

Decorative elements, plants, personal items, movable furniture and equipment shall not constitute part of the Yacht's equipment, unless otherwise provided in the Charter Agreement.

VIAgency Remuneration

As a rule, the Client shall not bear any separate fee payable to the Agency for intermediation; settlement for intermediation takes place between the Agency and the Operator.

If the Agency collects an additional fee from the Client (e.g. an administrative fee), the amount and basis thereof shall be clearly indicated to the Client before submission of the instruction or payment.

VIIPayments — Collection in the Name and on Behalf of the Operator

1. The payment schedule follows from the Booking Confirmation and the Operator's GTC.
2. The Agency accepts Charter Fees in the name and on behalf of the Operator. Payment to the Agency's account or via the Agency's payment gateway shall be deemed payment to the Operator in respect of the relevant Booking.
3. Failure to make payment on time may result in cancellation of the Booking (including after Booking Confirmation) and the charging of cancellation fees in accordance with the Operator's GTC.
4. Sales documents relating to Charter Fees shall be issued by the Operator.

VIIISecurity Deposit and Additional Fees, Including Local Fees

1. The security deposit and certain additional fees (including local fees or fees for additional services not covered by the Charter Agreement) shall as a rule be settled directly with the Operator on site — in accordance with the Operator's GTC.
2. The Agency is not the holder of the security deposit and shall not be responsible for its settlement between the Client and the Operator.

IXYacht Handover

1. The Client shall be obliged to take delivery of the Yacht at the place, on the date and at the times indicated in the Booking Confirmation.
2. When booking a Yacht for which authorisations are required, the Client or the person designated to operate the Yacht must possess appropriate, valid and up-to-date authorisation documents at the time of Yacht handover.
3. The Agency shall not be liable if handover of the Yacht is refused due to the Client's failure to present appropriate booking documents or required authorisations to the Operator.
4. The Client acknowledges that, before taking over the Yacht, the Client may be requested to sign the Charter Agreement in the language of the country where the Charter takes place.

XAmendments, Cancellation, Refunds & Withdrawal

1. Amendments to a booking (date, yacht, port, extras) require the Operator's consent and may entail costs for the Client in accordance with the Operator's GTC.
2. By making a Booking, the Client accepts the Operator's GTC, which may specify rules regarding cancellation and the consequences of failure to take delivery of the Yacht. Cancellation conditions may differ for each Offer.
3. The Client acknowledges that payments made pursuant to the payment schedule (including prepayments) constitute security for the performance of the Charter Agreement. If the Client cancels the Booking, the Client may not have the right to a refund. Cancellation fees may amount to 100% of the Charter Fees.

XIComplaints

1. Complaints regarding the Agency's actions may be submitted by the Client:
   • By e-mail: info@pbcyachtcharter.com
   • In writing to the Agency's registered address: AS Dziadek sp. z o.o., Jasienica 30, 68-343 Brody, Poland
2. Complaints regarding performance of the Charter should be reported immediately to the Operator on site, in accordance with the Operator's GTC. The Client may simultaneously inform the Agency; however, such complaints shall be handled by the Operator.
3. The Agency shall respond to a complaint concerning its services within 14 days of receipt.

XIILiability of the Agency

1. The Agency shall be liable solely for damage resulting from non-performance or improper performance of the Intermediation Agreement, for reasons attributable to the Agency.
2. The Agency shall not be liable for performance of the Charter Agreement by the Operator — including the condition of the yacht, weather, port decisions, delays or actions of third parties — subject to mandatory provisions of law.
3. To the extent permitted by law, the Agency's liability shall be limited to the actual loss suffered by the Client and, in relation to a given booking, shall in any event be limited to the amount of the Charter Fee.
4. The Agency shall not be liable for damage caused by the Client, crew members or other persons for whom the Client is responsible during the Charter, including any breach of maritime law, port regulations or navigation safety regulations.

XIIIPersonal Data

The controller of personal data is AS Dziadek sp. z o.o. The rules for processing personal data are set out in the Privacy Policy, which shall be provided at the time processing of personal data commences.

The Agency processes Clients' personal data where this is necessary for communication purposes, for the conclusion or performance of the Charter Agreement, or where required by applicable law.

The Agency may transfer the Client's personal data to the Operator in connection with the Booking process, the conclusion of the Charter Agreement, or for the purpose of its performance.

XIVOut-of-Court Dispute Resolution

The use of out-of-court methods of handling complaints and pursuing claims is voluntary. The Agency's statement of consent or refusal to participate in out-of-court dispute resolution proceedings shall be made on a durable medium if the dispute has not been resolved following the Client's complaint.

Detailed information on out-of-court methods is available at the offices of district consumer ombudsmen, consumer protection organisations, and Provincial Inspectorates of Trade Inspection, and at: uokik.gov.pl

XVFinal Provisions

1. These Terms and Conditions shall enter into force on 23 February 2026.
2. These Terms and Conditions constitute an integral part of the Intermediation Agreement and are made available to the Client free of charge.
3. The provisions of these Terms and Conditions shall not prejudice mandatory consumer protection provisions of law.
4. The Intermediation Agreement and these Terms and Conditions shall be governed by Polish law.
5. All disputes arising out of or in connection with the provision of intermediation services shall be submitted to the exclusive jurisdiction of Polish courts, to the extent permitted by mandatory law.
6. The valid and binding version of these Terms and Conditions is the Polish-language version. This English translation is provided for convenience only; in the event of any discrepancy, the Polish version shall prevail.
7. If any provision is found to be invalid or ineffective by operation of law, the remaining provisions shall remain in force and bind the parties to the fullest extent permitted by law.
8. In matters not regulated in these Terms and Conditions, the Operator's GTC and mandatory provisions of Polish law shall apply.

XVIAmendment of the Terms & Conditions

The Agency shall be entitled to amend these Terms and Conditions if at least one of the following important reasons occurs:

• a change in legal provisions regulating intermediation in charter bookings or the provision of services by electronic means, affecting the mutual rights and obligations of the parties;
• a change in the manner of providing services caused solely by technical or technological reasons;
• a change in the scope or manner of providing services covered by these Terms and Conditions through introduction, modification or withdrawal of functionalities or services;
• a change in the scope of services by entities cooperating with the Agency, affecting the mutual rights and obligations between the Client and the Agency.

Amendment shall be effected by presenting the Client with the new wording in an e-mail message. An amendment shall become effective on the date indicated by the Agency, which may not be earlier than 14 days from the date the amended Terms and Conditions were made available to the Client.

Bookings made before the effective date of the amendments shall be handled under the existing rules.